Seven things every employer needs to know about insubordination and gross insubordination
Insubordination is when your employee doesn't obey a direct and specific order from you (his manager.) Gross insubordination, on the other hand, is your employee's deliberate defiance of your authority over him.
What's unfortunate is most employers end up on the losing side of the CCMA because they don't know how to deal with these two offences in a legal manner.
The good news is you can avoid making the same mistake and it's all thanks to our labour experts.