Eight crucial points you need to know about CCMA conciliation so you can resolve disputes effectively
Conciliation is a dispute resolution process that takes place at the CCMA and at bargaining councils.
It's a negotiation process where you and your employee try to reach a settlement agreement to resolve the dispute. A CCMA commissioner called a Conciliator facilitates this attempt to reach an 'out of court' settlement.
While this definition sounds simple enough, there's so much more you need to know about CCMA conciliation especially if you want to resolve disputes effectively.