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Eight crucial points you need to know about CCMA conciliation so you can resolve disputes effectively

by , 08 October 2014
Conciliation is a dispute resolution process that takes place at the CCMA and at bargaining councils.

It's a negotiation process where you and your employee try to reach a settlement agreement to resolve the dispute. A CCMA commissioner called a Conciliator facilitates this attempt to reach an 'out of court' settlement.

While this definition sounds simple enough, there's so much more you need to know about CCMA conciliation especially if you want to resolve disputes effectively.


Here are the eight points you need to know about CCMA conciliation

 
Point #1: There's a difference between CCMA conciliation and arbitration.
 
Point #2: At CCMA conciliation, the Commissioner has these powers.
 
Point #3: You don't need legal representation at CCMA conciliation.
 
Point #4: When preparing for CCMA conciliation, consider the costs.
 
Point #5: In the run-up to CCMA conciliation, conduct an internal preparation meeting.
 
Point #6: You must hold an internal management meeting in the run-up to CCMA conciliation.
 
Point #7: It's also best to hold a pre-conciliation meeting in the run-up to CCMA conciliation.
 
Point #8: You can't ask the CCMA to postpone conciliation.
 
Knowing these crucial points about CCMA conciliation will help you effectively resolve disputes.
 
If you still need more information on CCMA conciliation, checkout this article and this one. They both contain a comprehensive breakdown about conciliation.
 
PS: We also strongly recommend you checkout our special report, CCMA for Managers. It will show you exactly what to expect at the CCMA and what to do to prepare a watertight case against an employee who's intent on taking you to the CCMA.

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