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Five steps to make a difference in your company's HR

by , 16 January 2014
Most companies have ineffective Human Resources (HR) departments. This is a big mistake. When done right, HR can play meaningful role in your company. Use these five steps to transform your HR department's role and make a difference.

What does it mean to make a difference?

When it comes to HR, making a difference is about:

  • What you do (for example, short listing applicants before sending CVs to line managers, and advise management on the best applicant for the job)
  • How well you do it (for example, basing your advice on who the most suitable candidate is, on an understanding of the job, organisational culture, the team and management style)

The results you achieve must:

  • Be visible over the short-, medium- or long-term
  • Be as a direct or an indirect result of what you've implemented
  • Make a visible or measurable difference
  • Make a sustainable difference in the company

Remember, what HR does, is as important as how they approach their role.

What's the role of HR?

The Practical Guide to Human Resources Management says HR must play a role in any activity that involves the attraction, development, management and retention of employees in an organisation. Examples of the role it plays include:
 

  • Organisational design and structure
  • Recruitment, selection and induction
  • Employee wellbeing
  • Organisational climate and culture

So how do you go about making a difference in HR?

Take the following five steps to make a visible difference in HR

Step 1: Determine your company's HR needs

Step 2: Develop and get buy-in on your HR strategy

Step 3: Deliver on your HR strategy

Step 4: Assess results of your HR efforts

Step 5: Communicate and market your HR efforts

'For small businesses and large conglomerates alike, the human resources or personnel function can be helpful for much more than simply processing payroll or handling the open enrollment season once a year,' says Chron.com.

'Human resources play an essential role in developing a company's strategy as well as handling the employee-centered activities of an organisation,' adds the site.

So use our five steps to transform your HR department's role and make a difference.

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