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Here's how you can monitor an employee's communications without their consent

by , 14 June 2016
Here's how you can monitor an employee's communications without their consentTechnology is a double-edged sword in the workplace. Because while it helps countless businesses run more effectively and efficiently, it can also be abused by employees who use it for non-business purposes.

And so in order to prevent this from happening, you may wish to monitor your employees' emails.

And phone calls This though will require the employees' consent first.

But what if they don't want to give it?

Keep reading to find out what you can do if an employee doesn't give you consent for monitoring their communications...

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Here's how you can monitor an employee's communications without their consent


If you can't get the consent of your employees to monitor their emails and phone calls, you can monitor the destination of their communications instead of the content itself.

By doing this, you'll avoid looking directly at the communications, which means you won't be breaching the employee's right to privacy.

IMPORTANT NOTE: If you're going to use this tactic, then you need keep in mind that monitoring the destination only will not be able to tell you conclusively if a phone call or email was sent for private or business purposes.

That's why it's highly recommended that you try and get the consent of your employees to monitor their communications. And while this may be difficult for employees who are already working for you, you can at least begin adding clauses in the contracts of new employees.

Your clause here can include the following: 'It's necessary for the proper and efficient conduct of the business that the company intercept and/or monitor employees' communications from time to time. To regulate this you are required and hereby consent to the company intercepting and/or monitoring any direct and/or indirect communications to which you are a party…'
 

 *To learn more on what you can put in your clause on monitoring employee communications, page over to Chapter E 01 in your Labour Law for Managers handbook, or click here to order your copy of this invaluable labour resource today.
 


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