Yes, there's a big difference between CCMA conciliation and arbitration
is a process that takes place at the CCMA and at bargaining councils.
It's basically a negotiation process where you and your employee try to reach a settlement agreement to resolve the dispute.
A CCMA commissioner called a Conciliator facilitates this attempt to reach an 'out of court' settlement.
is also a process that takes place at the CCMA and at bargaining councils. It happens when conciliation hasn't been successful.
An arbitrator (a type of junior judge) hears the merits of the case you and your employee present. He examines the fairness of the procedure you followed before dismissing your employee.
When it comes to CCMA conciliation and arbitration, neutral statutory officials conduct these processes. Don't confuse these officials with your Chairperson, who conducted your disciplinary procedures.
Here's our experts' advice for surviving CCMA conciliation and arbitration…
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Our labour experts have this to say about CCMA conciliation and arbitration
Preparation is key when it comes to CCMA conciliation and arbitration.
'There's no greater asset in the process of dispute resolution than proper and complete preparation. Never economise on preparation,' say the experts.
They recommend you checkout the Practical Guide to Human Resources Management
as it contains steps you must take in the run-up to CCMA conciliation as well as a guideline on how to prepare for arbitration.
Knowing the difference between CCMA conciliation and arbitration will help ensure you handle the process of dispute resolution effectively and lawfully.