A wildcat strike is an illegal strike that's not authorised by a union, explains WiseGeek.
And illegal strikes
tend to have the most impact on your business.
For example, the recent wildcat strike at the South African Post Office has cost the company R103 million, says Fin24.
That's not counting citizens' dissatisfaction at the unreliability of the post service in getting urgent documents to their destination on time.
So it's not just the productivity losses you need to worry about when your employees strike.
Here's how to survive a strike…
You can follow the Post Office's contingency plans, which involved employees and volunteers working around the clock in shifts to get productivity back on track.
And as the strike was illegal or unprotected, the Post Office was in its rights to dismiss
the 588 employees who refused to return to work as a result of a fake court document which stated that workers were owed significant amounts of money.
Added to this, the employee responsible for the misinformation and fraudulent campaign has been arrested.
Prevent future strikes by tackling the cause of the strike in the first place
Now, the dismissed employees are asking for their jobs back.
You don't have to give employees their old jobs back, especially if they went on an illegal strike.
But if you do, it's essential that when the strikers return to work, you implement talks to prevent further action.
This is a must, because when workers demand something, it's a sign that something has gone wrong, says Fin24
Communication: it's the only way to ensure everyone feels heard!
If you're worried that violence will break out when employees return to work, make sure your employees know you're listening to them, as the surprise factor of really listening to someone is often enough to neutralise the angry person's energy, suggests the Labour Bulletin
In fact, the best way to prevent a strike is to make sure the work situation never becomes that antagonistic in the first place, says eHow.
One way to do so is to make sure it's clear that you have an open door policy with any trade union representatives in your company, and that employees are welcome to talk to you about their concerns.
If your employees are worried about anonymity, you can suggest place their concerns in a suggestion box
that's you'll go through at the start of each week.
This is a great way to address and sort out issues immediately and hopefully prevent strike action in the first place, says FSP Business
If the same suggestion comes up repeatedly, you'll know where the real problem lies.