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Answer 'YES' to these eight questions before dismissing a poor performer

by , 06 June 2016
Answer 'YES' to these eight questions before dismissing a poor performerDo you have an employee who:

· Makes many mistakes without showing any indication of learning from them;
· Provides poor quality services; and
· Overall, just doesn't deliver on what you expect of him?

If so, then you have a poor performer on your hands. And the chances are that your patience is beginning to wear thin, to the point where you'll run to HR and demand he be dismissed at once.

But wait a minute! You can't just do that because there is procedure that needs to be followed before you can dismiss a poor performer in the workplace. And to help you follow that procedure correctly, I have set up a quick test for you.

Answer 'YES' to all of the following eight questions, and you'll set yourself in the right position to dismiss a poorly performing employee in the workplace...

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Answer 'YES' to the following eight questions to dismiss a poor performer…


QUESTION#1:

Have you set performance standards?

NOTE: Remember to keep your performance standards reasonable and achievable, otherwise you'll end up demotivating the employee, which will lead to even poorer performance.

QUESTION#2:

Have you communicated those performance standards to your employee?

QUESTION#3:

Have you evaluated his performance standards?

QUESTION#4:

Have you given him sufficient instructions with regard to what you want and how you want it?

QUESTION#5:

Have you provided any training the employee requires to improve?

NOTE: This is, unless of course, you've hired him on the basis of his qualification, after which it's reasonably expected that he knows what to do.

QUESTION#6:

Do you provide guidance along the way in order to help him in any areas he seeks to improve on?

QUESTION#7:

Have you counselled him on his performance and, in a joint problem-solving way, found ways to achieve your performance standards?

QUESTION#8:

Have you given him a reasonable period of time to meet the performance standards?  
 
If you've answered 'YES' to these eight questions, then only should you consider dismissal as a viable option.

REMEMBER: Only dismiss if you have used up all ways to get a poor performer to meet your required, and reasonable, performance standards.

Also, don't forget to give him the opportunity to make representations before you dismiss him.
 

*To learn more on poor performers in the workplace, page over to Chapter P 05: Poor Performance in your Labour Law for Managers handbook, or click here to order your copy today.
 


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