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Five elements you must include in your employee's performance improvement plan

by , 16 July 2014
If you have an employee who isn't performing, you mustn't ignore the problem. You must deal with it head on so it won't affect your bottom line.

But how do you go about dealing with poor performance effectively?

Have a performance improvement plan and make sure it has the following five elements...

Serious about dealing with poor performance? Make sure your employee's performance improvement plan contains these five elements

Experts at the Practical Guide to Human Resources Management say a good performance improvement plan must show your employee what he must do to achieve the performance standards you require.

The plan must include the following five elements:

  1. The end product or outcome you desire;
  2. How he must do the work;
  3. How often he must do the work;
  4. The timeline he has to do it in; and
  5. How you'll assess it.

In addition to ensuring your employee's performance improvement plan contains these five elements, you must do the following…

*********** New release ************

Do you have a paper-shuffler working for you?

You know that person…

  • Always busy but never meets deadlines…
  • Always making excuses for why he doesn't meet company targets…
  • He doesn't meet his KPI's…
  • And he's constantly making costly mistakes…


The next logical step is to get rid of him and get someone who can do the job. But watch out, that could cost you BIG at the CCMA!

So what can you LEGALLY do?

**************************************

When it comes to a performance improvement plan, you must ensure your employee fully understands what you expect of him

You must define specific evaluation criteria. Recap the actions you've agreed on and check for understanding.

This'll eliminate confusion and make sure he focuses on what he must achieve. It'll also make him feel he's in control of his work life as he'll have clear goals to work towards. This can be a powerful motivator.

In essence, your employee must take ownership of his performance improvement plan to achieve long-term performance success.

Your role is to continually support your employee until you've carried out the plan completely.

The bottom line is that you must include these five elements in your employee's performance improvement plan – it's one of the key ingredients to dealing with poor performance.
 



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