HomeHome SearchSearch MenuMenu Our productsOur products

Revealed: The key advantages and disadvantages of using questionnaires to get 360 degree feedback

by , 22 July 2014
One of the approaches you can use to obtain and integrate 360 degree feedback is questionnaires.

With this approach, specific questions are structured, a questionnaire is sent to appraisers and the manager integrates the feedback and results.

Read on to discover the key advantages and disadvantages of using questionnaires to get 360 degree feedback so you can assess your employees effectively.


*********** Recommended Product ************

The First Performance Review Software Available in South Africa

In accordance with the 2014 Labour Law


The Performance Review Software helps you determine quickly and accurately:


- your employees' skill levels;
- how every employee contributes to overall business performance;
- the training and skill enhancing requirements for every one of your employees;
- how to properly motivate your employees;
- the required disciplinary measures.


Click here for more information

**************************************************


The advantages of using questionnaires to get 360 degree feedback


#1: It's less time consuming than interviews or discussions.


#2: If you need to get numerical ratings, you can develop the questionnaires and databases with this in mind to simplify the consolidation process.


#3: According to the Practical Guide to Human Resources Management, because appraisers themselves provide a rating (and not line managers when integrating feedback), these ratings are more valid and could be averaged across appraisal areas and appraisers to obtain a single rating.


If you link pay increases directly to performance appraisals in your company, this could be a more accurate way of determining an employee's increase.


Now that now you what the advantages of using questionnaires to get 360 degree feedback are, let's take a look at the drawbacks.


*********** Product endorsement ************


Do you have a paper-shuffler working for you?


You know that person…

  • Always busy but never meets deadlines…
  • Always making excuses for why he doesn't meet company targets…
  • He doesn't meet his KPI's…
  • And he's constantly making costly mistakes…


The next logical step is to get rid of him and get someone who can do the job. But watch out, that could cost you BIG at the CCMA!


So what can you LEGALLY do?

***********************************************


Here are the disadvantages of using questionnaires to get 360 degree feedback


#1: Although less likely, managers could still manipulate ratings when consolidating the feedback from questionnaires, says the Practical Guide to Human Resources Management.


To counter this, ask a third party to capture the results of questionnaires in a database or spreadsheet.


#2: This approach can be an administrative burden for those responsible for copying, distributing and chasing outstanding questionnaires.


#3: You have less control over the circumstances the appraiser finds herself in when she does the assessment. (E.g. appraisers might rush through the questions, or be frequently disturbed and not concentrate on the appraisal at hand.)


Now that you know the key advantages and disadvantages of using questionnaires to get 360 degree feedback, make sure your performance assessments are effective.




Related articles




Related articles



Related Products



Comments
0 comments


Recommended for You 

  Quick Tax Solutions for Busy Taxpayers – 35 tax answers at a glance



Here are all the most interesting, thought-provoking and common tax questions
asked by our subscribers over the last tax year – everything from A to Z!

To download Quick Tax Solutions for Busy Taxpayers – 35 tax answers at a glance click here now >>>
  Employees always sick? How to stop it today



Make sure you develop a leave policy to regulate sick leave in your company.

BONUS! You'll find an example of the leave policy and procedure in this report.

To download Employees always sick? How to stop it today click here now >>>
  Absenteeism: Little known ways to reduce absenteeism



This FREE e-report will tell you how you can reduce absenteeism in your workplace while avoiding the CCMA and without infringing your employees' labour rights.

To download Absenteeism: Little known ways to reduce absenteeism click here now >>>
  7 Health & safety strategies to save you thousands



Don't let a health and safety incident cost you one more cent. Implement these seven
strategies in your company today.

To download 7 Health & safety strategies to save you thousands click here now >>>