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The real cost of unresolved conflict in the workplace

by , 30 August 2013
Most managers have a natural inclination not to deal with conflict in the workplace. After all, it's easier to ignore something in the hope that it'll go away. It normally doesn't. Employees can stew over issues for months. Here are the consequences of unresolved conflict in the workplace.

According to the Practical Guide to Human Resources Management, there are many sources of workplace conflict. But, the following tend to crop up in most companies:

  • Workplace pace for instance, faster, tighter deadlines, more diversity
  • Personality clashes
  • Difference in work methodologies
  • Issues around communication
  • Power plays
  • Emotional issues.

It doesn't matter what the course of conflict is, the important thing is you must take steps to resolve it as soon as possible.

If you don't, your company will suffer the following consequences…

Revealed: The consequences of unresolved conflict in the workplace

If you don't resolve conflict in the workplace, you run the risk of:

#1: Wasting time. Employees can spend a lot of time on a conflict, discussing their version and getting people on their side. This could largely affect productivity.

#2: Making bad decisions. When emotions get in the way because of the conflict, it could result in bad decisions being made.

#3: Losing employees. One of the employees involved in the conflict could get fed-up with the conflict and leave your company.

#4: Doing unnecessary restructuring. The quickest and easiest solution is often to simply separate the employees, which still causes wasted time and could have been avoided had the conflict not arisen in the first place.

#5: Sabotage and damage. Employees, angry that the matter remains unresolved, often sabotage the business, either directly or indirectly.

#6: Lowering job motivation. Employees involved in conflict get so taken up with the issue that they don't focus on their work, says the Practical Guide to Human Resources Management.

Don't let issues brew in your workplace. Deal swiftly and decisively with conflict.

Investigate the reason for the conflict, speak to both parties and you'll be sure to avoid the above mentioned consequences.

To find out everything you need to know managing office conflict, get your copy of the Practical Guide to Human Resources Management by clicking here



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