A. Competency question to assess: Assertiveness
Ask job applicants these six competency based questions
A question on this will help you assess the candidates' confidence, says the Practical Guide to Human Resources Management.
You'll get to find out if he's confident or aggressive.
Remember, in the end, you need someone who's firm and doesn't get intimidated easily.
1. Question to ask:
Tell me about a time you had to put your foot down. How did you handle the situation?
B. Competency question to assess: Problem-solving ability
You need to know how a candidate handles difficult situations and deals with them.
2. Question to ask:
Tell me about the most difficult situation in your work that you had to deal with. What did you do? What was the outcome?
C. Competency question to assess: Managing conflict
Conflict happens in the workplace and you need to assess how the candidate manages it.
3. Question to ask:
Tell me about a time you didn't agree with your colleagues on a project. How did you manage the situation?
That's not all. There are three more competency based questions you need to ask…
Objectively evaluate your candidate's qualities by using these tests
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The 57 variety of tests will help you assess the candidate in terms of:
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Technical intelligence (skills)
Degree of motivation
Here are three more competency based questions you need to ask candidates
D. Competency question to assess: Adaptability
According to interview-skills.co.uk,
asking a question on this will help you 'assess how the candidate adjusts to changing environments.'
4. Questions to ask:
E. Competency question to assess: Compliance with policies and procedures
Which change of job did you find the most difficult to make?
Tell us about the biggest change that you have had to deal with. How did you cope with it?
You have policies and procedures in place and your employees must follow them. So assess if the candidate respects company policies and procedures.
5. Questions to ask:
F. Competency question to assess: Communication skills
How do you ensure compliance with policies in your area of responsibility?
Tell us about a time when you went against company policy? Why did you do it and how did you handle it?
You need to see how the candidate communicates with others. In this area, ask questions to assess verbal communication, listening skills and writing skills, says the site.
6. Questions to ask:
Describe a time when you had to win someone over, who was reluctant or unresponsive (verbal communication.)
Give us an example where your listening skills proved crucial to an outcome (listening skills.)
What type of writing have you done? Give examples? What makes you think you're good at it?
Asking these competency based questions
will help remove any doubts about the candidates' ability to do the job.
PS: To discover more competency based questions you can ask, check out the Practical Guide to Human Resources Management.