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3 incident investigation tips you simply cannot ignore!

by , 10 November 2016
3 incident investigation tips you simply cannot ignore!When I mention the phrase 'incident investigation' to those who aren't familiar with health and safety lingo, they simply pass it off as a quick check into why the tea lady slipped in the kitchen.

However, you and I both know that incident investigation can be a lot more complicated than that. In fact, it can be both overwhelming and heart wrenching - especially when there are fatalities.

We have a wealth of information in our Health and Safety Advisor, so if you'd like more detailed information, please have a look here to get a copy. In the meantime, here are three important tips to help you with incident investigations.

Tip #1: Establish an incident investigation team hierarchy
 
For 'near misses' the team may be the supervisor and the health and safety representative for that area.

For 'property damage' you may add the health and safety manager to the team.

For 'serious' incidents where there was lost time, your team should include the health and safety manager, the operations or section manager, the immediate supervisor and the health and safety representative.

You may also want to include a union representative on the incident investigation team for the sake of transparency and good governance.
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When we asked the Commissioner what he wants in an incident report, this is what he said...
 
Whenever you place a claim for one of your employees with COID, the Compensation Commissioner examines your incident report in extensive detail.
 
Here is exactly what he looks for!
 
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Tip #2: Make sure they have a letter of good standing!

When you employ other companies to provide non-core services, e.g. cleaning of premises or security, make sure these companies are also registered with the Compensation Commissioner. Ask for their Compensation Fund registration number and a letter of good standing from the Commissioner.

Tip #3: Good management = rebate!

If you manage your health and safety risk well and have minimal claims against the Compensation Fund, you'll qualify for a rebate. This rebate is calculated on the claims experience over a period of three years.

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