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How to make sure your COID claim isn't denied

by , 08 July 2014
Did you know the COID fund denies 80% of all claims outright! Here's what you should do to make sure your COID claim isn't denied...

Dear reader

Recently I read a scary statistic that the COID fund denies 80% of all claims outright!

To make sure your COID claim isn't denied, the first step is to check the Compensation Commissioner actually receives your claim.

Here's what you should do….


Do you know what incidents your company can claim for?

Take this quick quiz to find out...

Can you answer these five questions?

Can you claim from COID if your employee:
1. Sustains an injury during his lunch break?
2. Is involved in a car accident on a business trip abroad?
3. Falls down your office building's stairs?
4. Burns himself with hot water while making coffee?
5. Breaks his finger when closing your company door after hours?

If you answered 'Yes' to any of the above, you need our help! Find out how we can help you here.

Four tips to ensure the Compensation Commissioner receives your claim

You should post the COID claim forms. But how can you be sure the forms have been received, as they don't send you a confirmation?

And if you can't find any contact numbers, or no one answers the phones or faxes, how can you confirm they received it?

To get the full contact details go to https://www.labour.gov.za/contacts and you'll find the details of the provincial office nearest to you.

Tip #1: I recommend that you fax through the accident reports forms with a covering letter. State that the originals will be sent by registered mail. Keep copies of everything you send to the Department.

Tip #2: Send the original completed forms by registered mail. Then you'll have proof you fulfilled your legal obligation.

Tip #3: Follow up on your submission in 14 days to get a claim number. Keep this number very safe as it's also proof they received your documents.

Tip #4: If you don't get service from your local provincial office, report the matter in writing to the head office.

Let's look at the two other reasons why your COID claim could be denied…


Click here to discover how to get COID to award every incident your company claims for...

Two reasons why your COID claim could be denied

1. The employee either didn't report the claim properly, or
2. The incident you reported is something the COID Fund doesn't cover.

I don't want your COID claim to be denied...

That's why I've teamed up with four of South Africa's top health and safety experts to bring you the most accurate, useful COID compliance information out there so you'll always know your company is 100% compliant.

We call it The COID Compliance Guide – Everything you need to fully comply with the COID Act. With the help of The COID Compliance Guide, your claims won't be a part of the 80% that COID rejects. COID will award you every incident you claim for. It's the only guide you'll ever need to be fully compliant with the COID Act... Click here to find out more information


Rachel Paterson
Business Publisher

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