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'What do I do? Lebo hasn't come to work for three days!'

by , 16 July 2013
My friend Carol has a problem in her office that she needs help with. Her receptionist Lebo hasn't been in the office for three working days. Carol's tried to contact her but the phone number was no longer in service. What do you do when your employee's absent from work?

Keep reading to find out what I advised Carol to do!
3 Absenteeism excuses you can penalise employees for

Excuse#1: 'I went to the clinic, but they were too busy to give me a sick note. I wasn't feeling well and I didn't want to wait for nurse to write a note.'
Excuse#2: 'I ran out of airtime and I couldn't buy any because I didn't have money.'
Excuse#3: 'I had to attend my aunt's cousin's daughter's wedding ceremony in Rustenburg. I only found out about it at the last minute.'

You've most probably heard these excuses, and many more, one too many times…

Find out how to reject these excuses today

What to do when your employee's absent from work
It's not the end of the world when an employee doesn't show up for work, but it sure is an inconvenience. You didn't give her permission to take a few days off, yet she took it anyway. Your employee hasn't come to work in a few days and she hasn't told you when she's coming back.
Carol eventually heard from Lebo and she said she'd be in the next day! So to avoid this common problem in your workplace have an absenteeism policy in place. It should state that your employee must tell you she's not coming to work and her reasons why. This'll help if she challenges any consequences you give her in court.
Here are five things you can do to stop absenteeism in your workplace.

Five steps to take when you employee's absent from work
  1. Make sure your employees know and understand your policies and procedures when you deal with absenteeism.
  2. Remind them to contact you first immediately if they aren't feeling well and won't be coming in to work.
  3. Keep detailed and accurate records for your employees. Keep records like the date she wasn't in, the reason she was absent, when you'll expect her back to work and copies of doctor's notes.
  4. When she does come back, conduct a 'return-to-work' interview, and
  5. If necessary, go through your disciplinary procedure as shown in your policies and procedures.
My advice to Carol is a great start! But there's still more she needed to do! That's why she got herself the 'Stop Absenteeism Report!' It answered all her questions about absenteeism and showed her exactly what she needed to do to stop absenteeism! I'm sure it was a good business decision that's saved her company thousands! If you don't have a copy, get it here!
Best regards,
Miriro Matema
Product Manager – Practical Guide to Human Resources Management
P.S. The truth is you only need one tool to stop absenteeism in your company today: The Stop Absenteeism Report.

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