1. Regardless of the reasons for why the employee is leaving, you must provide her with a certificate of service when she leaves.
The certificate should include:
• Her name;
• Her ID number;
• Her job title and description;
• Her salary; and
• The fact that her employment was terminated because of her resignation.
2. You need to pay her the usual pay until the last day she works. This is normally at the end of the notice period.
3. If you don't require her to work out the notice period, you will still need to pay her in place of the notice period. But if she asks you to waive the notice period and you agree, you don't have to provide notice pay.
4. You must process any withdrawal benefits such as provident fund and pension.
5. You must pay her for the leave accrued.
So, there you have it – five things you should do when your employee resigns.
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