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Five vital points you need to know about CCMA conciliation

by , 18 September 2014
Conciliation is a dispute resolution process that takes place at the CCMA and at bargaining councils.

During this process, you and your employee try to reach an out of court settlement agreement to resolve the dispute.

Now there are five important points every employer needs to know about CCMA conciliation. Read on to find out what they are so you can handle the process of dispute resolution in a legal and effective manner.

Here are four must-know points about CCMA conciliation

Point #1: You, your employee and a presiding Commissioner attend the CCMA conciliation process and this process is less formal.
A conciliation Commissioner mediates the dispute. He basically conducts a fact-finding exercise and he makes recommendations to you and your employee.

Point #2: The conciliation process normally begins with opening statements from each party, in which each side gives details of their respective cases and they specify what outcome they want.

That's not all you need to know about CCMA conciliation.

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Three additional points you need to know about CCMA conciliation

Point #3: You're not bound by any admission or statement you make during the process and you're not bound to reach a settlement.

You must never allow the Commissioner to browbeat you or to try to force you to reach settlement. These proceedings are without prejudice, i.e. nothing said can be used against either party at a later stage.

Point #4: If CCMA conciliation fails, the dispute goes to arbitration.

According to the report CCMA for Managers, a greater proportion of dismissal disputes referred for conciliation do in fact go forward to arbitration or adjudication.

Point #5: The advantage of settlement at conciliation is it makes for a win/win situation, whereas settlement at arbitration leaves only one winner and one dissatisfied party – somebody always loses.

Knowing these points about CCMA conciliation will help you handle the process of dispute resolution in a legal and effective manner.

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