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Eight steps to follow when presenting your closing argument at an arbitration hearing
At an arbitration hearing
, you'll have the opportunity to present your closing argument first – your employee will go after you.
Take a look at the eight steps you must follow to present a compelling closing argument…
Emphasise the issues you want the Commissioner to decide on and the result you want.
Give a short summary of the facts.
Refer to any strong points you made in your opening statement.
Address weaknesses in your case and why these shouldn't seriously influence the finding.
Refer to evidence presented that supports your case.
Give counter-argument to evidence presented by the other side.
Refer to relevant case law if you have any and emphasise these precedents to the Commissioner.
End by saying you have no new evidence to present.
After hearing all the evidence and argument, the Commissioner will consider all the facts as well as the relevant law and legal principles and make a decision. He'll hand down the award within 14 days of the arbitration hearing.
Following these eight steps will help you present your closing argument properly and beat the odds at an arbitration hearing.
PS: For more information on arbitration, we strongly recommend you get your copy of CCMA for Managers.