This isn't an easy decision to make, but you have customers to keep happy. And let's face it, without these customers, William wouldn't have a job to come to anyway!
So, you cancel his leave... Now he wants you to pay him back the money he's already spent on his week away. Here's how to handle the situation…
************ Advert *********
All your annual leave questions answered!
Compiled by our labour and HR experts along with the team that gave you the Labour Law For Managers Handbook, it answers the trickiest annual leave questions clearly and accurately so you're never stumped again.
· How do I deduct employees leave for annual shut down?
· Can you pay out your employees instead of granting paid annual leave?
· What's the rule about taking annual leave during notice periods?
This report will make 100% sure
you remain in control of this vital employer obligation.
How to tell an employee he can't have his leave anymore
To be honest, if you both agreed that he could go only if he'd reached his deadline, then it's a case of 'Sorry for you William
'. And you're within your rights to cancel his leave.
And since you both agreed he'd meet his deadlines, you can send him a clear, and reasonable, email saying he won't be allowed to go on leave if he hasn't met his deadlines.
Then you can say he can't go on leave. And if he still goes on leave, you can take action against him for being absent without permission.
And now the burning question – do you have to pay him for his holiday?
********* Best Seller *********
All the information you need to take charge of employee's who miss deadlines… And other performance issues!
The 'No Excuses!' Guide to Performance Management
covers everything you need to know to correctly manage a poor performer and gives you the tools you need to legally dismiss
them if you have to. You'll get vital information like…
· An A-Z checklist for managing poor performance;
· A 5-step problem-solving approach to manage poor performance;
· A checklist for the manager who's dealing with a poor performer;
· The difference between poor performance and misconduct;
· 10 Steps you must follow before you dismiss
an employee for poor performance;
· How to set performance standards;
· How to evaluate your employee against your standards;
· The dos and don'ts of the poor performance process;
· 10 Motivators to make your poor performer a great one;
· And so much more!
All this, in an easy-to-understand, step-by-step format.
Are you responsible to reimburse the employee for the money he's already paid?
No. William agreed to meet his deadlines, and the fact that he didn't rests on his own shoulders. You're within your right to cancel his leave and he'll have to forfeit any money he already paid. This is not your problem.
Having said that though, I repeat... Get his agreement in writing! Even if it is an informal email, that way he'll know you're serious.
Unfortunately, if you don't have an agreement in place, you don't have the right to cancel his leave.
Your only option would be to negotiate a mutually satisfactory solution with him, in writing of
No need to spend hours typing, copying and formatting HR Policies and Procedures yourself. Simply adapt these professionally-created templates
directly on your PC.