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This is your first and most important step of performance management

by , 02 June 2014
Labour experts say under-performing employees cost companies a fortune.

For starters, they don't deliver what you need and secondly, it takes a huge amount of your management time to deal with them.

That's why they recommend you implement a proper and effective performance management system so you can deal with them immediately.

But where do you start?

With this all-important step...


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Revealed: The most important step of performance management

Step #1: Tell your employee what his job is (the job description)

The Labour Law for Managers Loose Leaf Service says this is the first step in the employment (and therefore performance management) process. You must discuss everything about the job including:

  • What the job is all about.
  • Agree with him on the scope of the job and/or the specific key performance indicators (KPIs)
  • What authority he has to make decisions;
  • Where he'll operate from. i.e. office, desk, on site at clients and customers, on the road etc;
  • The type of communication you'll use to communicate with one another
  • Where he fits into the organogram so he's aware of the levels of seniority and who he reports to.

So why is this step important when it comes to performance management?


Labour Law for Managers will answer all ambiguities when it comes to labour laws.

Labour Law for Managers also provides a team of experts in employment law. In addition, you get Free Expert advice in writing, online.

You'll get a guaranteed response in 72 hours.


Telling your employee what his job is, is the most important step of performance management for these reasons

If you don't tell your employee what his job is, he won't achieve his goals. And this means you won't be able to assess his performance objectively.

After all, you don't employ a person for the sake of filling the position, you employ him to achieve certain desired results. That's why you must discuss these results up front and record them in writing in a job description and performance contract.

There you have it: Your first and most important step of performance management. Keep reading FSP Business to discover the other important steps you must take when it comes to performance management.

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