Managing poor performance is tricky, especially if you're not sure where to start. If it's not properly managed, it can have adverse effects on your business.
But there's a way you can prevent this from happening to your business.
Follow these five steps to manage poor performance in your company
The Labour Law for Managers Loose Leaf Service says the key ingredients of a problem-solving approach are to:
1. Explain and confirm the problem with your poor performing employee. Do this by using the P.E.E approach:
2. Identify the underlying causes of the problem through discussions with your employee.
3. Brainstorm together with your employee as many solutions to the problem as possible without discussing or criticising them.
4. Afterwards, start evaluating the proposed solutions, based on their feasibility, practicality and affordability.
5. Put in place a detailed plan of action. The plan is your tool for managing your employee's poor performance. It can include the causes of the problem, how you'll deal with the problem and a time frame for remedying the problem.
Using these steps will help you manage your employee's poor performance before it affects your business.