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Don't want to face a defamation case at the CCMA? Implement a social media policy today!

by , 06 May 2013
Employees constantly minimising Facebook on their PCs when you surprise them from behind? It's not just productivity that suffers. If your employees aren't extremely careful about what they say in the social media space on a bad day, they could find themselves at the CCMA. That's why companies should develop policies to deal with the use of social media in the workplace, recommends law firm Bowman Gilfillan. Here's what you'll need to include in your company social media policy to ensure your employees are careful about what they say on Facebook...

 
Trust your employees to browse the Internet wisely?
 
You shouldn't.
 
Research shows that up to 79% of employees' time is spent on social media networking or gaming sites, says FSP Business.
 
That's why if you don't already have a social media policy in place, you need to implement one today.
 
In fact, a social media policy or strategy is now seen as the best way to strike the appropriate balance between the conflicting rights of an employer and its employees, says Bowman Gilfillan associate Lenja Dahms-Jansen on IOL's SciTech.
 
Click here to download your social media policy now!

The top reason to implement a social media policy in your company today!
 
More specifically, the social media policy needs to elaborate on what online conduct is accepted in the workplace, because if it's not properly managed, it could result in litigation.
 
Especially where employees abused social media to defame their colleagues or employers.
 
Because even if you restrict employees' access to social media sites like Twitter and Facebook at work, many still log on to these sites when they get home in the evening, or throughout the day on their mobile phones.
 
One way around this is to remind employees that what they say on social media affects not only the company's brand, but also their own professional brand.
 
Even worse?
 
Use this fact to drill the message home about thinking before publishing anything in the social media space…
 
'The CCMA (Commission for Conciliation, Mediation and Arbitration) has accepted that derogatory remarks made about an employer on an employee's personal social media profile may justify dismissal,' adds Dahms-Jansen.
 
That's why it's important to remind employees that social media isn't just a space to unleash their feelings, says FSP Business.
 
It's the best way to safeguard your business and your employees from an unintended defamation case or dismissal.

Click here to download your social media policy now!
 

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