HomeHome SearchSearch MenuMenu Our productsOur products

What type of questions should you ask when conducting exit interviews?

by , 09 September 2014
James from accounts resigns. You accept his resignation letter and now one of the things you need to do is to conduct an exit interview with him to find out why he's resigned and to review his history with your company.

As you prepare for the interview, you realise you don't know the type of questions you should ask your employee to get the most from the interview.

There's no need to fret.

Keep reading to discover the kind of questions you should ask a departing employee so you can implement a successful exit interview process.


*********** Best seller *************
 
With 83 forms, 87 templates and 17 checklists at your disposal, NO HR issue, labour query or health & safety concern will ever cause you sleepless nights again

From absenteeism to discipline, hiring and firing, dealing with compensation for injuries in the workplace, the 189 documents you'll find in the A-Z of Master Forms and Templates will show you what you need to do and which forms you'll need to have on hand to deal with every employee issue you can think of.

Click here to read more…

************************************

 
The questions you ask in an exit interview should be as soul-searching as possible

That's right.

'Merely asking were your former employee is going to work and how they've enjoyed their time with your company will hardly provide insightful information,' warn the experts behind the Practical Guide to Human Resources Management.

They add that a well-structured exit interview relates to all aspects of the situation, for example:
 
  • The company;
  • Management;
  • Working conditions and hours;
  • The position itself;
  • The supervisor or manager;
  • Career opportunities and progression;
  • Training;
  • Benefits and compensation; and
  • The departing employee's future direction.
 
So basically, the exit interview must include revealing questions.

By 'revealing' we mean, you should ask the following type of questions…

 
*********** Recommended Product ************
 
Get instant samples, templates and checklists to make sure you're implementing labour laws and practices with these free reports

Do you know:

  • These little known ways to reduce absenteeism?
  • Your employees aren't automatically entitled to a bonus?
  • How to get rid of that employee who's not performing?
  • How to solve 40 labour problems that drive other people nuts?
  • All the policies to hire, fire and manage your employees?

Find out now with the five reports you'll get when you sign up to the Labour Law for Managers Subscription Service. Sign up today.

***********************************************
 

Some of the questions you should ask when doing exit interviews


The exit interview should include revealing questions such as:
 
  • What level of support did you receive from your direct manager?
  • Do you feel recognised for your job achievements?
  • Do you feel your job contributed to the organisation's overall business objectives?
  • What did you like and dislike?
  • What can we improve?
  • Would you recommend our organisation to friends as a company to work for?
 
Knowing the type of questions you should ask will help ensure you implement a successful exit interview process.

Vote article

What type of questions should you ask when conducting exit interviews?
Rating:
Note: 5 of 1 vote


Related articles




Related articles



Related Products