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When should you conduct exit interviews?

by , 10 September 2014
As you know, when your employee resigns, you must conduct an exit interview to discuss the reasons for departure and to review his history with your company.

But do you know when exactly to conduct this interview? For example, should you conduct it on your employee's last day or as soon as he resigns?

Read on to find out the appropriate time to conduct exit interviews so you can ensure this process is effective.


Here's when to conduct exit interviews
 

You must conduct exit interviews as soon as your employee resigns from your company.

The Practical Guide to Human Resources Management says this provides an opportunity to encourage your employee to review his decision to leave, if that's appropriate.

Conducting the interview immediately also sends a positive message throughout the company that you're concerned and you're reacting as positively as possible.
 

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You must never conduct the interview on your employee's last day on the job


In this article, we explain that, 'conducting the interview on the last day is a big no-no. Not only is it unprofessional, but it shows that you're not serious about the process, you're just going through the motions.'

If you plan well for exit interviews and carefully construct questions you'll achieve the primary objectives of efficacy in the recruitment and selection process and identify underlying organisational issues, as well as ensure the reasons given for leaving are the 'real' reasons.

Knowing when to conduct exit interviews will help ensure this process is effective.

PS: There's so much more you need to know about exit interviews. This includes, the type of questions you need to ask, the person who must conduct the interview and various ways to conduct the interview. You'll find all this information in the Practical Guide to Human Resources Management, so check it out.
 

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