HomeHome SearchSearch MenuMenu Our productsOur products

3 Critical steps for conducting an effective incident investigation

by , 30 March 2016
Should an incident occur in your workplace, you have to carry out an incident investigation to see what caused it. In doing so you can begin to put preventative measures in place.

Failure to do this can lead to similar incidents occurring, leading to more injuries and fatalities in your workplace! You could even be held personally accountable!

So, it's therefore highly recommended that you carry out an incident investigation, to reduce any personal and business-related risks.

So pay attention and take note of the following 3 steps on how to correctly conduct an incident investigation...


Do you know the internal and external processes you must follow when conducting an incident investigation?

Whenever you place a claim for one of your employees with COID, the Compensation Commissioner examines your incident report in great detail.

He checks that every detail of the workplace accident or occupational injury has been included along with all the details of your investigations.

Miss just one point and he'll delay your claim and compensation will now be your problem!

That's why you need to follow the correct internal and external processes the first time around.
Find out how here…
Step#1: Review the initial report of the incident

There are 3 items you must include in the initial investigation report.

They are:

·         The names of any people who were affected by the incident;
·         The place, date and time of the incident; and
·         The names of any eyewitnesses.

Depending on the seriousness of the incident, this report may be verbal or written. Or you could follow up on a verbal report with a written one.

Step#2: Select incident investigation team members

If you already have an incident investigation team, notify them of the incident and make sure they begin their investigation as soon as possible.

If you don't already have a team, select people who are most suitable for it.

Step#3: Plan the data collection and collect your evidence

This step is absolutely vital to the success of your incident investigation.

The sooner you start it, the better your chances are of collecting all relevant evidence relating to the incident.

Now there are 4 sources of data.
They are:

·         People: such as eyewitnesses to the incident or any other people who could give you useful information around the incident.
·         Physical data: such as equipment and samples such as blood, tissue and chemical samples etc.;
·         Location data: such as the scene or area of the incident, the position of people and any other physical evidence; and
·         Records: which can be in either in hard or soft-copy.

*Those were 3 steps for conducting an effective incident investigation.

But did you know that there are 6 other steps that you need to know to complete an effective incident investigation?

So to find out more details on each of the above-mentioned points, as well as to see the other 6 points, go to Chapter I 01 in your Health and Safety Advisor handbook.

If you don't already have this invaluable Health and Safety resource, you should definitely click here to order your copy today. 

Vote article

3 Critical steps for conducting an effective incident investigation
Note: 5 of 1 vote

Related articles

Related articles

Related Products