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Four data collection tips to make sure you cover all your bases in an incident

by , 24 August 2015
For businesses in general, incidents in the workplace are inevitable. Should an incident occur in your workplace, you have to carry out procedurally correct incident investigation.
As part of the correct procedure to follow for an incident investigation, you have to collect all the necessary evidence.

Collecting all relevant data with regard to the workplace incident is of vital importance. It must be started as soon as possible so as to ensure that nothing is missed, lost or altered.

Here are four sources of data that you need to be aware of when collecting evidence for your incident investigation:

1. Data from people:

Collecting data from people is considered to be the most fragile of all data as it is easily lost.

Collecting data from people will involve an initial statement before moving into interviews.

Interviews should be well-planned and carried out by a skilled interviewer. Questions should be a well balanced mix of open-ended as well as specific questions.

Note that all interviews should be used to collect facts and not opinions.

2. Data from the physical environment:

Look for evidence in the physical environment as soon as possible and remove any evidence for not only data collection but also to prevent another incident.

Physical data includes:

·         Chemical residue;
·         Workplace equipment ;
·         etc.


Do you know the internal and external processes you must follow when conducting an incident investigation?
Whenever you place a claim for one of your employees with COID, the Compensation Commissioner examines your incident report in great detail.

He checks that every detail of the workplace accident or occupational injury has been included along with all the details of your investigations.

Miss just one point and he'll delay your claim and compensation will now be your problem!
That's why you need to follow the correct internal and external processes the first time around.
Find out how here
3. Location data:

Draw a map of the area where the workplace incident occurred. Include all items that were present in the area at the time of the incident. Such items include furniture, equipment, doors, windows etc. 
Place a time-relationship of events that led up to the incident (in chronological order) in an effort to determine the cause of the incident.

4. Record the data:

Recording the data is an important aspect of the data collection process. These can be paper or electronic records and include:

·         Performance management records;
·         Shift-schedules;
·         Equipment checklists; and
·         Maintenance records; etc.
So, there you have it! There are four tips on how to collect data for a workplace incident investigation.
To learn more, click below…

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