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Grievance Procedure

  • Can Sarah refer the matter to the CCMA if her grievance remains unresolved?
  • Your employee, Sarah, lodges a complaint in writing as per your grievance procedure. She explains to you that she's not happy because her office is in a noisy area and she can't do her work properly. You investigate the matter and you find there's nothing you can do about the noise because the company next door is doing renovations and you can't stop them. As a result, Sarah's grievance r... ››› more
  • [19 December 2016]
  • The five key differences between grievance procedures and disciplinary procedures
  • Many employers make the mistake of seeing their grievance and disciplinary procedures as the same thing, especially when it's a grievance from one of your employees that leads to disciplinary action being taken against another employee. Now, while there is a link between the two in a situation like this, they are not the same. To help you understand this more, here are the five key differenc... ››› more
  • [08 June 2016]
  • Pass this test to determine if your company has an effective grievance procedure
  • Having a grievance procedure in place within your company has many benefits, namely that: · You can resolve issues as soon as possible, and reduce the chances of grievances becoming public, which will dent your business's image and reputation; · They can help you and your employee achieve a satisfactory solution; · If you have a large business, they can save ... ››› more
  • [08 June 2016]
  • 6 Elements your grievance policies and procedures must contain
  • Where there are employees, there are sure to be grievances. And so it's very important that you have grievance policies and procedures in the workplace. Having them will help you resolve issues in the workplace as soon as possible, which in turn can help maintain employee satisfaction and performance. To ensure that your own grievance policies and procedures are effective, make sure they con... ››› more
  • [19 April 2016]
  • Grievance procedures vs Disciplinary procedures - what's the difference?
  • Sometimes the grievance of one employee can lead to the discipline of another. Now, while these two procedures can overlap, there are differences between them. So in the instance that a grievance is laid and you feel you need to take disciplinary action, put the grievance procedure on hold and make way for the disciplinary procedure. Here are five key differences between grievance procedures and ... ››› more
  • [20 August 2015]
  • Why you need a grievance procedure!
  • Grievances are something that employers will inevitably come across at some stage or another. So, having a grievance procedure in place for any employees who might feel unhappy is very important. Here's why... There are general – and very practical reasons – as to why you need a grievance procedure:    Firstly, it helps your employees know what to do if they have a grievance. Seco... ››› more
  • [07 August 2015]
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