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Grievance Procedures

  • Can Sarah refer the matter to the CCMA if her grievance remains unresolved?
  • Your employee, Sarah, lodges a complaint in writing as per your grievance procedure. She explains to you that she's not happy because her office is in a noisy area and she can't do her work properly. You investigate the matter and you find there's nothing you can do about the noise because the company next door is doing renovations and you can't stop them. As a result, Sarah's grievance r... ››› more
  • [19 December 2016]
  • The five key differences between grievance procedures and disciplinary procedures
  • Many employers make the mistake of seeing their grievance and disciplinary procedures as the same thing, especially when it's a grievance from one of your employees that leads to disciplinary action being taken against another employee. Now, while there is a link between the two in a situation like this, they are not the same. To help you understand this more, here are the five key differenc... ››› more
  • [08 June 2016]
  • Grievance procedures vs Disciplinary procedures - what's the difference?
  • Sometimes the grievance of one employee can lead to the discipline of another. Now, while these two procedures can overlap, there are differences between them. So in the instance that a grievance is laid and you feel you need to take disciplinary action, put the grievance procedure on hold and make way for the disciplinary procedure. Here are five key differences between grievance procedures and ... ››› more
  • [20 August 2015]
  • Why you need a grievance procedure!
  • Grievances are something that employers will inevitably come across at some stage or another. So, having a grievance procedure in place for any employees who might feel unhappy is very important. Here's why... There are general – and very practical reasons – as to why you need a grievance procedure:    Firstly, it helps your employees know what to do if they have a grievance. Seco... ››› more
  • [07 August 2015]
  • What should you do when your grievance procedures and disciplinary procedures overlap?
  • Our labour experts always get interesting questions from employers. One question that came up this week comes from an employer who wants to know how to handle a situation where grievance procedures and disciplinary procedures overlap. Read on to find out the answer so you'll be able to maintain rules in your workplace. Here's what to do when grievance procedures and disciplinary proced... ››› more
  • [25 September 2014]
  • Confused between grievance and disciplinary procedures? Here's the difference
  • Contrary to popular belief, grievance procedures and disciplinary procedures aren't similar. It's important that you know the differences between the two so you won't deal with workplace grievances and disciplinary issues in a manner that will land you at the CCMA. Keep reading as we explain the differences between grievance and disciplinary procedures. Here's how grievance and discipl... ››› more
  • [23 September 2014]
  • There are three basic principles around grievances. Do you know what they are?
  • You have a grievance procedure in place, but do you know the basic principles around grievances? The truth is having a grievance procedure isn't enough; you need to know the principles as well so you can deal with employee complaints effectively. The good news is we've got your back. Take a look at the three basic principles around grievances below. *********** Recommended Product *... ››› more
  • [15 September 2014]
  • Effective grievance procedures contain these eight elements
  • A grievance procedure is a tool that your employees use when they have complaints about their work conditions. This procedure is important because it allows you to quickly address issues that your employees have. This, in turn, leaves everyone much happier, helps to facilitate relationships and ensures everyone gets back to work and is productive again. BUT, you'll only achieve these benefit... ››› more
  • [12 September 2014]
  • Downloaded from www.labour.gov.za    1.        INTRODUCTION  1.1.      The Human Immunodeficiency Virus (HIV) and the Acquired Immune Deficiency Syndrome (AIDS) are serious public health problems which, have socio economic, employment and human rights implications.  1.2.      It is recognised that the HIV/AIDS epidemic will affect every workplace, with prolonged staff il... ››› more
  • [22 August 2014]
  • How to stop grievances escalating to constructive dismissal claims
  • Contents of the 5-part Special Course Part 1: Avoid the Pitfalls of Fixed-Term Contracts Part 2: What Counts as a Dependant's Emergency? Part 3: How to Stop Grievances Escalating to Constructive Dismissal Claims Part 4: Induction: Inspire Employees from Day 1 Part 5: Can We Dismiss an Employee Covered by a Sick Note?   Advert Trouble with p... ››› more
  • [25 June 2014]
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