FREE eNewsletter
Sign up to Labour BulletinBe the first to know
Download your FREE report now
What can you do about employees who didn't show up to work because of today's taxi strike?
It's a jungle in Jo'burg this morning. Not only is the heavy raining causing havoc on the roads, but thousands of workers are stranded due to today's National Taxi Alliance (NTA) strike. And that's bad news for your business. Here's what you need to know about how to handle employees who couldn't [read more...]How to avoid a Miss SA type nepotism scandal in your workplace
There's a fresh scandal surrounding the Miss South Africa pageant. A few weeks back, news reports indicated that the general public wasn't happy with the choice of judges for the pageant. Now there's a rumours of t. And it's put the spotlight back on nepotism in the workplace. [read more...]Strikes: What does 'issue in dispute' mean?
News reports this morning indicate that government intends to meet with the Association of Mineworkers and Construction Union (Amcu) today in a last ditch attempt to halt a mass strike in the mining sector. The looming strike, which is expected to have a devastating impact on the economy, has [read more...]| by FSP Business, 31 January 2014 |
No matter what you do, there'll always be conflict in your company. And when it happens, you need to manage it.
In fact, the Practical Guide to Human Resources Management says 'the key to approaching conflict constructively is to recognise it as a process to be managed and not something to be avoided or eliminated.
Here's how to effectively deal with conflict and infighting in your company
When you deal with a conflict situation, bear in mind that your employees will naturally want to explain their viewpoint because they believe that if you understood their perspective, you'll come to the same conclusions they did.
Encourage employees to explain their side of the story when dealing with conflict: A major drawback in conflict resolution is fear.
Employees fear they won't get what they want or will lose something they value. There's also a tendency for them to believe that one of them will lose if the other is going to win. This results in a belief that the difference can only be resolved competitively.
Keep reading to find out how to mediate a session with the employees...
*******************
Mediate in a conflict situation: A good idea is to mediate a session between the conflicting parties.
Mediation is helpful in that it allows the two parties to discuss issues, repair past injuries, and develop the tools needed to face disagreements effectively.
You can help your employees face their blind spots, broaden their perspectives and even muddle through the problem solving process.
The bottom line: Conflict and infighting in the workplace is destructive. Be proactive and get it under control before it disrupts your business.
Enjoyed this article? Subscribe to receive these free articles in your inbox daily.
Can we change notice periods? We work with quantity surveyors who must be a specialist in our product. It takes us at least 3 months to find a suitable replacement and then we still need to invest time to train the ... [see the answer]
